Got a question?
Coronavirus and working from home
In line with Government advice and to help keep our people safe, we've asked our staff to work from home wherever it's possible. It's business as usual.
If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email.
If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. Rest assured that your call is really important to us and we thank you for your patience at what is an unprecedented time of uncertainty for all.
Keeping in touch with your BT Business Direct IT Specialist
IT Sales
IT Sales For Government, Education and Health Sector Sales email: btbd.publicsector@bt.com
Business Sales email: sales@businessdirect.bt.com
Unified Communications Specialists email: unified.communication.devices@bt.com
Customer Services email: btbweb@bt.com
Payments and Billing
Card payments email: bt.business.direct.cm@bt.com
Billing Enquiries email: btbdenquiries@bt.com
Registered Office Address
BT plc, Registered in England, number 01800000
Registered Office:
1 Braham Street,
London,
E1 8EE
Business Broadband
Broadband Lines & Mobile
To contact us about BT Business Broadband, Mobile, or Voice services: BT Business Contact Us page
Here you will be able to check your order, deals with bills, look to fix a fault, and manage your account.
Find out more
Our fully trained sales and technical experts are on hand to provide useful, impartial advice so you get the perfect IT solutions for your organisation's needs. And because of our buying power and scale, they'll be at the right price too.
We can help to support your IT strategy in lots of ways:
- From simple hardware fulfilment to complete IT solutions
- Expert advice from an IT Specialist to help you make the right choices
- Your IT Specialist will work closely with your BT Account Manager, bringing everything together to create a total solution that's perfect for the needs of your organisation
