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Digital voice solutions for education

Our VoIP solutions offer all the features of a traditional phone system with the flexibility and cost effectiveness of the cloud

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Digital voice solutions for education

Our VoIP solutions offer all the features of a traditional phone system with the flexibility and cost effectiveness of the cloud

Want to speak to one of our education specialists?

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Get ready. In 2025 landlines are going digital

Future-proof your school, college or Multi Academy Trust's voice communications with our VoIP solutions - BT Cloud Voice, BT Cloud Work and SIP.


Telephone landlines in the UK are going digital. The aged public switched telephone network (PSTN) will turn off in 2025, making way for all-digital voice communications.

2025 is not too far in the future, so now’s a great time to get ready and plan your switch to digital. We’ll help you move from your old analogue landlines and systems to a modern, cost-effective and more flexible IP-based solution that’s future-proof.

We know digital voice.  And we know education.

Experience you can trust

Over the years, we’ve worked with thousands of schools, colleges and Multi-Academy Trusts, which means we understand the challenges you face. And we’ve been deploying VoIP solutions since the early days of IP-based voice communications. We know that your migration plan from analogue PSTN technology needs to consider so much more than just your voice services.

Audit and plan

You’ll need to think about door entry systems, alarms, CCTV, panic buttons and a whole host of other services that are linked to your phone system. We’ll help you think through a plan to review everything that’s connected to phone lines across your whole school or college campus1.

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Learn more about our digital voice solutions for education and how we can help you switch

Read now

We’ve got a VoIP solution to suit every school, college or MAT.

It’s always good to have options. And with our portfolio of flexible and reliable digital voice solutions, we’ll have something that perfectly fits the individual needs of almost every academic setting. Big or small. Single site, or multi-campus.

Choose from our complete cloud-based VoIP solutions:

BT Cloud Voice

  • A fully scalable, hosted VoIP phone system that integrates easily with school systems like SIMS
  • Brings calls, meetings and messaging together into one easy-to-manage solution
  • Ideal for nurseries through to Multi Academy Trusts

BT Cloud Work

  • A cloud-optimised, mobile-first communications platform with all the bells and whistles
  • Easy integration with Microsoft Teams
  • Great for staff who regularly move between campuses, or work elsewhere
  • Ideal if you’ve lots of non-teaching staff who need corporate-style features

Or, convert your existing PBX:

SIP (Session Initiation Protocol)

  • If you’re not ready to replace your existing phone system yet, consider SIP
  • Sweat your school’s traditional PBX asset for longer by switching just the external phone lines to digital
  • It’s a half-way house between analogue and digital that sets you up for a move to a fully cloud-based solution in the future

Six great reasons why our complete cloud-based VoIP solutions are ideal for education


One phone system for all communications

Simplify things by moving your voice, video, meeting and messaging tools together under a single, intuitive and flexible online portal. You can quickly add users, devices and locations based on your unique needs. And there’s call analytics and recording options too.


Never miss a call about student welfare

Conversations about student progress or welfare shouldn’t be missed, or misheard. Teachers, safeguarding officers and other staff can take and make crystal clear calls on any device, from wherever there’s an internet connection. And during teaching, calls can be diverted to colleagues or to voicemail.


Less hardware to buy, manage and maintain

Get all the functionality of a traditional phone system, without the hardware overhead. A cloud-based phone system is virtual, which means upfront hardware investments are minimised. There’s less physical kit to manage and maintain, which leaves your staff free to focus on teaching and learning.


Pay for what you need and nothing you don’t

A range of licences with different prices and feature levels means you can keep costs low by mixing and matching2 to best suit the needs of different roles in your school or college. Staff get the tools they need to do their jobs and you avoid paying out for features they’ll never use.


Predictable monthly costs, with no surprises

With our bundled external call packages, you’ll know exactly what you’ll be paying each month so can better manage your school, college or Trust’s budget. And with rule-based profiles that are easy to manage, you’re in control to block certain types of calls – like international.


Reliability, security and safeguarding built-in

We use multiple, highly secure data centres for our cloud-based systems. In the unlikely event there’s a problem at one, your calls seamlessly switch to a backup. Calls are encrypted too, so nobody can eavesdrop or intercept sensitive student conversations.

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Optimise VoIP performance with BTnet internet

BTnet is the UK’s number one leased line3. And it’s the ideal internet connection for our cloud-based digital voice solutions to run over. With super-low latency to minimise lag and annoying delays, BTnet delivers the crystal clear quality you need for voice and video calls.

Download our brochure now

Things you need to know

  1. It may not be possible to connect all of the services you currently run through your existing analogue phone system, to one of our digital voice solutions. Where this is the case, you’ll need to speak with your current service provider to arrange and deploy an alternative solution.
  2. The ability to mix and match licenses depends on the solution you choose. We'll talk you through the options.
  3. UK’s Number 1 leased line service: as ranked by Netcraft since December 2009.
  4. Free phone or video consultation available to UK schools and colleges and is offered subject to availability.
  5. The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Book a free consultation session4 to learn how we can support your move to digital voice

Our friendly education experts are here to support you. Via a phone or video call, we’ll help you assess the best way to transition your old telephone lines and systems to a new digital voice solution. Our advice is free and without obligation, of course.
Book now

*We'll do our best to arrange the session around you

Can we keep in touch?

BT has a dedicated education practice entirely focused on supporting schools and colleges like you. From time to time, we'd like to send you relevant updates by email about how to get the best from technology to support education.

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