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Surface solutions for the Public Sector

Why BT and Microsoft Surface?

Our solutions are designed to improve collaboration, mobility and productivity. We can help drive efficiencies for public sector organisations and stretch IT budgets further. The right IT solution can also ensure services are delivered to a consistently high standard.

In today’s fast-moving world, you need to be flexible, adaptable and ready to act fast. With BT and Microsoft Surface you can use the latest technology to be more productive, collaborative and efficient. Together we can provide a dynamic working environment that supports cost savings, creates efficiencies and saves lives.

BT Services

By partnering with BT, public sector teams can implement effective solutions, which ultimately revolutionise the experience of both professionals and those they help. We provide everything from devices and accessories to network solutions and software licensing.

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Chip to Cloud Security

Security is built into every layer of Surface devices, from the firmware to the operating system, making work safer than ever.

LTE capability

The Surface portfolio has LTE-enabled devices to support Firstline workers and information workers who operate in the field.

Zero-touch deployment

IT can be efficient with over-the-air, instant, and secure device deployment, including automatic device identification and imaging setup.

Create a clear connection

Surface devices have premium HD cameras, omnisonic speakers, and far field microphones that promote a clear and human connection between meeting users.

Control of devices

Surface delivers the highest levels of control allowing IT administrators to remotely control firmware-level functionality both on-prem and through the cloud with Microsoft Endpoint Manager.

Have collaborative meetings

Teamwork and meetings come to life with inking on PixelSense screens, with digital whiteboards that users can access through their phones, PCs, or Surface Hub.


Technology is enabling the digital transformation of central government, agencies and departments. The financial challenges that the UK Government has faced over the past few years are unprecedented. They've forced cost-cutting measures upon already pared-down services. We believe we can help you meet those challenges head on with technology. We'll work with you to help create efficiencies and savings, whilst improving delivery of your service.

Digital solutions for local authorities

Helping you to create a more connected community.

Improve operational effectiveness, cut costs

Our intelligent connectivity solutions can increase your flexibility and efficiency, and can also reduce your costs.

A smarter digital local government

See how digital transformation can transform the working environment for your people, make your service delivery more efficient, and help you cut costs.

The Surface portfolio has an offering for all personas within government, from Firstline Workers to developers to executives, delivering the products users need.


Transform core processes to serve citizens remotely


Deploy, manage, and stay secure anywhere


Support end user productivity for remote work

To deliver quality service, government users use Surface Pro 7+ and Surface Laptop 3 devices. The devices can help them better engage virtually with each other and deliver enterprise-grade protection for sensitive data.

Surface Pro 7+

Surface Pro 7+
  • Use tablet mode and Surface Pen3 to enable yourself to take digital notes during strategic planning and 1:1 meetings.
  • Better connectivity for external displays, docking stations, and more with USB-C® and USB-A ports.
  • Share government research and data in detail with a 12.3” PixelSense™ touchscreen display featuring ambient light sensing.
  • Manage staff and cross-agency teams and keep up with multiple projects through Microsoft Teams.3
  • Stay on the go with all-day battery life1 and fast charge to 80% in about an hour.2
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Surface Laptop 3

Surface Laptop 3
  • Run critical government software and productivity apps concurrently with the latest 10th Gen Intel® Core™ Processor, improved graphics, and up to 32GB of RAM and 1TB of storage.1
  • Use Microsoft Teams3 and Outlook3 to communicate with staff.
  • More ways to connect to displays and more with Surface Dock 2.3
  • Be heard loud and clear in conference calls or using voice dictation with enhanced dual far-field Studio Mics.
  • Protect sensitive data with BitLocker, discrete TPM chips, and the option to remove your hard drive.2

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Mobilising workforces

Local government, Warwickshire Council are under increasing pressure to make resources go as far as possible, at a time when demand for services continues to rise. In order to work as efficiently as possible, Warwickshire Council made the bold decision to give each of its 4,500 staff a Surface Pro and migrate to Microsoft Office 365. Using Windows Autopilot, IT minimised setup and rapidly rolled out the devices. Users were ready to start working the moment they received their device.'

When we gave every single member of staff a Microsoft Surface Pro, it almost overnight changed people's ability to work differently and flexibly in a way that suits them and that works for us. The technology really has helped to underpin the culture change we're going through as an organisation.

Microsoft Customer Story-Migrating 4,500 users in 90 days to Office 365 and Microsoft Surface Pro

Transforming virtual healthcare

As one of the world’s leading telecoms companies, we’re ready to assist in your digital transformation. BT Health is an approved NHS supplier and Tier-2 accredited CNSP compliant, so we’re ready to help you deliver higher quality healthcare at a lower cost.

Keep your people connected

Harness the power of Intelligent Connectivity to connect your people, your customers, your data and your equipment.

A smarter digital health sector

See how Digital Transformation can transform the working environment for your people, make your service delivery more efficient, and help you cut costs.

Protect your organisation

Keeping patient data safe has never been more challenging. Our embedded security will keep you running smoothly.


Virtual patient consultation


Digital rounds & patient experience


Hybrid deployment & management

Surface Go 2

Mobile clinicians

Surface Go 2 solves challenges for mobile care workers with built-in LTE connectivity so workers can connect with care teams at a moment’s notice, enables users to document findings and capture digital images and Is powerful enough to run mission critical apps.

  • Share educational videos and informational content with a high-definition 10.5” PixelSense™ display.
  • Access patient records from anywhere, securely, with data encryption and LTE Advanced connectivity.4
  • Bring colleagues and specialists into conversations with patients using Microsoft Teams.3
  • Get e-signatures on the spot for medical paperwork with the Surface Pen.3
  • Protect your Surface Go 2 with ruggedised and durable third-party cases3 with anti-microbial protection and waterproofing.


To ensure nurses can deliver the best patient care, they use a Surface Go 2 device as it can easily be carried around all day, connect to doctors and colleagues quickly and it can be doubled as both a laptop and a tablet to run EHR apps.

  • Get the day started quickly with Fast Startup and a secure sign-in using Windows Hello.
  • Carry a full Windows 10 experience in the palm of your hand with the lightest Surface yet—1.2 lb.5
  • Stay productive on the go without being tethered to a fixed workstation.
  • Communicate patients’ status with colleagues, specialists, and doctors using Microsoft Teams.3
  • Ensure devices are never down with Surface charging stations.3
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Transform Healthcare with new generation Surface devices

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Transforming the patient experience

Enabling true mobility

From consultants to doctors, medical professionals at NHS are building Surface into their roles. By empowering mobility in the workplace, Surface is also driving other infrastructure changes at NHS as well, like the push to build out Wi-Fi across its facilities. Today, Wi-Fi has become a standard at NHS, and Surface devices are configured to connect automatically when NHS signals are detected.

Being mobile workers, [staff] can now go anywhere on-site, or off-site completely, and just take the device with them and hook up to whatever systems they need—instantly—without having to print off notes, write them on paper, then come back and capture information, updating that separately … they can just do it, straight away.

Andre Araujo | Head of ICT, Greater Manchester Mental Health NHS Foundation Trust


Whether it's providing rugged devices that offer 24/7 connectivity for police officers when they're on the move or designing the infrastructure that'll support critical activities in a control centre, we know that the right technology is key. It can help to reduce costs in a sector where budgets are tightly controlled, create efficiencies, improve communication and boost productivity where it's needed most.

Surface for Police

When you’re in charge of keeping critical services up and running, you need a device that empowers you to do more. Providing emergency workers with Surface devices will help them get the job done, whether they’re attending a scene, at the hospital or the station, or handling calls at a control centre.

The emergency services face unprecedented demand combined with increasingly constrained budgets. Technology can drive efficiencies, improve service delivery and help emergency workers be productive wherever they are.

A smarter digital police force

See how digital transformation can transform the working environment for your officers, make your service delivery more efficient, and help you cut costs.

Smaller police budgets

Our intelligent connectivity solutions can foster a more productive and cost-effective digital force.

Surveillance Solutions from BT

Smarter digital surveillance can help you to keep the public safe.

Choose the perfect device

The surface range includes devices to suit your people whatever the setting – on the front line, in the community, in the control room, or in the office.

Be more productive

Use Surface devices to collaborate and communicate with other emergency teams. This improves police response times and the transition of data back to control rooms.

Environmentally friendly

Surface devices enable you to go paperless. Do everything you’d do on pen and paper with your Surface for a cleaner, greener footprint.

Surface Hub 2S

Microsoft Surface Hub 2S
  • Discuss new cases, incidents and policies in pre-shift meetings with employees using the Surface Hub 2 Camera 3.
  • Collaborate with teams and share documents in real time with premium sound and audio.
  • View and engage in meetings remotely via Microsoft Teams 4.
  • Display debriefs on a large 4K screen to deliver the best customer service.
  • Map out plans with Surface Hub 2 Pen5 for lifelike writing and drawing.

For more information about the Surface Hub 2S, please fill in the form and somebody will contact you.

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Transform the emergency services with new a generation of Surface devices

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How Cheshire Police use Surface

Cheshire Police serves more than 1 million people in the north west of the UK. It wanted to get its officers out of the office and back into the community. Cheshire police officers take statements from witnesses and use a full keyboard and the Surface Pen to record them and the public also use the Surface Pen to draw pictures that can support their statements. The Surface camera records crime scenes, so specialist teams are not always necessary and they can rely on rugged cases to protect the Surface in tricky situations.

I want to be helping, reassuring people and being visible. I now speak to a lot more people now because I'm out and about doing my work on my Surface device

Nick Dobson | Police Constable - Cheshire Police

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Things you need to know

  1. Surface Pro 7: Surface battery life: Up to 10.5 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in September 2019 using preproduction software and preproduction Intel® Core™ i5, 256GB, 8GB RAM device. Battery life varies significantly with settings, usage, and other factors. See
  2. Fast Charge for Surface Pro 7 - Charge to 80% in about one hour. Testing conducted at Microsoft in September 2019 using pre-production devices and software. Tested with the inbox Surflink 60W PSU under controlled conditions. Device was powered on to desktop screen with default display brightness settings. Actual charge time will vary based on operating conditions. Actual charge time will vary based on operating conditions. Measured at typical office ambient temperature of 23C.
  3. Sold separately
  4. Service availability and performance subject to service provider’s network. Contact your service provider for details, compatibility, pricing, SIM card, and activation. See all specs and frequencies at Availability of data plans for eSIM varies by market and by carrier.
  5. Not including Type Cover.

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