Description
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
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Efficient replacement service
This service includes a next business day replacement option, ensuring that products are quickly exchanged to avoid operational delays. -
Comprehensive support options
Offers extensive support options including phone consulting and access to a web knowledge base, enabling users to find solutions and information easily. -
Remote diagnosis capabilities
Utilizes remote diagnosis to help quickly identify service issues, allowing for faster resolution and minimal disruption.
Specifications
Summary
- Product Description
- HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 24 hours a day / 7 days a week
- Designed For
- OfficeConnect 1405 5G v3, 1405 8G v3
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 24 hours a day / 7 days a week
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 3 years , Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday , New releases update - 3 years , Product info support - web knowledge base access - 3 years
Compatibility Information
- Designed For
- HPE OfficeConnect 1405 5G v3, 1405 8G v3
