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Dell ProSupport Plus Upgrade from 1 Year Next Business Day On-Site to 5 Years On-Site

Dell ProSupport Plus Upgrade from 1 Year Next Business Day On-Site to 5 Years On-Site

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Quicklinx: BHDYWS00 Mfr#: 782-10461
Discontinued

Description

Dell is pleased to provide Dell ProSupport Plus for select servers, storage systems network devices, and virtualized infrastructure solutions. This Service provides technical support options (telephone, Internet, etc.) account management, maintenance and service, parts, with related labor services to repair or replace defect(s) in workmanship pursuant to and occurring within the service period applicable to Customer's Supported Product(s).

Specifications

Summary

Product Description
Dell ProSupport Plus Upgrade from 1 Year Next Business Day Onsite - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
10 hours a day / 5 days a week
Designed For
PowerEdge T110


Detailed Specification

General

Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
10 hours a day / 5 days a week

Details

Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday , Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For
Dell PowerEdge T110
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