Description
Each product is shipped with a Standard one-year warranty including toll-free technical phone support, access to extensive online Knowledgebase, and a return-then-replace service in the event an RMA (return material authorization) is needed.
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Reliable support availability
With service availability 24 hours a day, from Monday to Sunday, assistance is always accessible to ensure minimal disruption to your operations. -
Comprehensive service options
The service agreement encompasses replacement options and technical support, providing peace of mind and operational continuity. -
Convenient access to resources
Access to a web knowledge base and web support simplifies the troubleshooting process, giving users quick and efficient solutions when needed. -
Flexible contract duration
Choose between a 1 year or 2 years contract period to match the specific needs of your organization or equipment usage.
Specifications
Summary
- Product Description
- Xerox Standard Warranty extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Designed For
- Xerox DocuMate 3920
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 3 years
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment , Technical support - phone consulting - 3 years , Product info support - web support - 3 years - availability: 24 hours a day / Monday-Sunday , Product info support - web knowledge base access - 3 years
Compatibility Information
- Designed For
- Xerox DocuMate 3920
