Description
More than a traditional break-fix service, Dell SonicWALL Silver Support is a multi-layered security offering that provides you with access to critical firmware updates and upgrades plus expert technical assistance and hardware replacement to keep your Dell SonicWALL solution performing optimally.
Specifications
Summary
- Product Description
- SonicWall Sliver Support technical support - 1 year
- Type
- Technical support
- Service Included
- Phone consulting
- Full Contract Period
- 1 year
- Service Availability
- 8 hours a day / 5 days a week
- Designed For
- NSa 2600, 2600 High Availability, 2600 TotalSecure
Detailed Specification
General
- Service Included
- Phone consulting
- Full Contract Period
- 1 year
- Service Availability
- 8 hours a day / 5 days a week
Details
- Service & Support
- Technical support - phone consulting - 1 year - availability: 8 hours a day / Monday-Friday , Technical support - e-mail consulting - 1 year - availability: 8 hours a day / Monday-Friday , Technical support - web support - 1 year - availability: 8 hours a day / Monday-Friday , Advance parts replacement - 1 year - shipment
Compatibility Information
- Designed For
- SonicWall NSa 2600, 2600 High Availability, 2600 TotalSecure