Description
Rest easy knowing Poly has your back, day or night. Get advance hardware replacement wherever you need it with pre-paid next day shipping for minimal downtime. And benefit from upgraded access to premium software, elevating your collaborative experience couldn't be easier. Unlock the potential of the possible.
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Reliable support options
The extended service agreement ensures that customers receive consistent help and resources, minimizing downtime and enhancing productivity. -
Enhanced customer support
This agreement is designed to address various service needs, offering users peace of mind through reliable assistance.
Specifications
Summary
- Product Description
- Poly+ - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Advance hardware replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Designed For
- Trio 8800
Detailed Specification
General
- Service Included
- Advance hardware replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Response Time
- Next business day
Details
- Service & Support
- Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD , Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 , Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 , Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 , Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- Poly Trio 8800
