Description
Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.
As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
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Comprehensive coverage
With both parts and labor included, Lenovo Premier Support ensures that your device receives the attention it needs without any additional costs. This service agreement is designed to provide peace of mind, covering all necessary repairs. -
Extended service agreement
Lenovo's Premier Support extends beyond the standard warranty, offering a service agreement that ensures your device is protected for longer. This means more time enjoying your product and less time worrying about potential issues.
Specifications
Summary
- Product Description
- Lenovo Premier Support - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years (from original purchase date of the equipment)
- Response Time
- Next business day
- Covered Configurations
- System with 1 year Premier Support
- Designed For
- ThinkPad X1 Carbon (6th Gen); X1 Carbon (7th Gen); X1 Carbon Gen 8; X1 Extreme; X1 Extreme (2nd Gen); X1 Extreme Gen 3; X1 Extreme Gen 4; X1 Nano Gen 1; X1 Tablet (3rd Gen); X1 Yoga (3rd Gen); X1 Yoga (4th Gen); X1 Yoga Gen 5; X1 Yoga Gen 6; X13 Yoga Gen 1; X380 Yoga; X390 Yoga; Yoga C940 BE-14
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years (from original purchase date of the equipment)
- Response Time
- Next business day
- Covered Configurations
- System with 1 year Premier Support
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: NBD , Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- Lenovo ThinkPad Helix (2nd Gen) 20CH , Lenovo ThinkPad X1 Carbon (2nd Gen) 20A7, 20A8 , Lenovo ThinkPad X1 Carbon (3rd Gen) 20BS, 20BT , Lenovo ThinkPad X1 Carbon (4th Gen) 20FB, 20FC , Lenovo ThinkPad X1 Carbon (5th Gen) 20HQ, 20HR, 20K3, 20K4 , Lenovo ThinkPad X1 Carbon (6th Gen) 20KG, 20KH , Lenovo ThinkPad X1 Carbon (7th Gen) 20QD, 20QE, 20R1, 20R2 , Lenovo ThinkPad X1 Carbon Gen 8 20U9, 20UA , Lenovo ThinkPad X1 Extreme 20MF, 20MG , Lenovo ThinkPad X1 Extreme (2nd Gen) 20QV, 20QW , Lenovo ThinkPad X1 Extreme Gen 3 20TK, 20TL , Lenovo ThinkPad X1 Extreme Gen 4 20Y5, 20Y6 , Lenovo ThinkPad X1 Nano Gen 1 20UN, 20UQ , Lenovo ThinkPad X1 Tablet (1st Gen) 20GG, 20GH , Lenovo ThinkPad X1 Tablet (2nd Gen) 20JB, 20JC , Lenovo ThinkPad X1 Tablet (3rd Gen) 20KJ, 20KK , Lenovo ThinkPad X1 Yoga (1st Gen) 20FQ, 20FR , Lenovo ThinkPad X1 Yoga (2nd Gen) 20JD, 20JE, 20JF, 20JG , Lenovo ThinkPad X1 Yoga (3rd Gen) 20LD, 20LE, 20LF, 20LG , Lenovo ThinkPad X1 Yoga (4th Gen) 20QF, 20QG, 20SA, 20SB , Lenovo ThinkPad X1 Yoga Gen 5 20UB, 20UC , Lenovo ThinkPad X1 Yoga Gen 6 20XY, 20Y0 , Lenovo ThinkPad X13 Yoga Gen 1 20SX, 20SY , Lenovo ThinkPad X380 Yoga 20LH, 20LJ , Lenovo ThinkPad X390 Yoga 20NQ , Lenovo ThinkPad Yoga 20C0, 20CD , Lenovo ThinkPad Yoga 12 20DK, 20DL , Lenovo ThinkPad Yoga 14 20DM, 20DN , Lenovo ThinkPad Yoga 15 20DQ , Lenovo ThinkPad Yoga 260 20FD, 20FE, 20GS , Lenovo ThinkPad Yoga 370 20JH, 20JJ , Lenovo ThinkPad Yoga 460 20EL, 20EM , Lenovo Yoga C940 BE-14IIL 20RT
