Description
Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.
As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
Specifications
Summary
- Product Description
- Lenovo Premier Support - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years (from original purchase date of the equipment)
- Response Time
- Next business day
- Covered Configurations
- System with 1 year Premier Support
- Designed For
- ThinkPad X1 Carbon (6th Gen); X1 Carbon (7th Gen); X1 Carbon Gen 8; X1 Extreme; X1 Extreme (2nd Gen); X1 Extreme Gen 3; X1 Extreme Gen 4; X1 Nano Gen 1; X1 Tablet (3rd Gen); X1 Yoga (3rd Gen); X1 Yoga (4th Gen); X1 Yoga Gen 5; X1 Yoga Gen 6; X13 Yoga Gen 1; X380 Yoga; X390 Yoga; Yoga C940 BE-14
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years (from original purchase date of the equipment)
- Response Time
- Next business day
- Covered Configurations
- System with 1 year Premier Support
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: NBD , Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- Lenovo ThinkPad Helix (2nd Gen) 20CH , Lenovo ThinkPad X1 Carbon (2nd Gen) 20A7, 20A8 , Lenovo ThinkPad X1 Carbon (3rd Gen) 20BS, 20BT , Lenovo ThinkPad X1 Carbon (4th Gen) 20FB, 20FC , Lenovo ThinkPad X1 Carbon (5th Gen) 20HQ, 20HR, 20K3, 20K4 , Lenovo ThinkPad X1 Carbon (6th Gen) 20KG, 20KH , Lenovo ThinkPad X1 Carbon (7th Gen) 20QD, 20QE, 20R1, 20R2 , Lenovo ThinkPad X1 Carbon Gen 8 20U9, 20UA , Lenovo ThinkPad X1 Extreme 20MF, 20MG , Lenovo ThinkPad X1 Extreme (2nd Gen) 20QV, 20QW , Lenovo ThinkPad X1 Extreme Gen 3 20TK, 20TL , Lenovo ThinkPad X1 Extreme Gen 4 20Y5, 20Y6 , Lenovo ThinkPad X1 Nano Gen 1 20UN, 20UQ , Lenovo ThinkPad X1 Tablet (1st Gen) 20GG, 20GH , Lenovo ThinkPad X1 Tablet (2nd Gen) 20JB, 20JC , Lenovo ThinkPad X1 Tablet (3rd Gen) 20KJ, 20KK , Lenovo ThinkPad X1 Yoga (1st Gen) 20FQ, 20FR , Lenovo ThinkPad X1 Yoga (2nd Gen) 20JD, 20JE, 20JF, 20JG , Lenovo ThinkPad X1 Yoga (3rd Gen) 20LD, 20LE, 20LF, 20LG , Lenovo ThinkPad X1 Yoga (4th Gen) 20QF, 20QG, 20SA, 20SB , Lenovo ThinkPad X1 Yoga Gen 5 20UB, 20UC , Lenovo ThinkPad X1 Yoga Gen 6 20XY, 20Y0 , Lenovo ThinkPad X13 Yoga Gen 1 20SX, 20SY , Lenovo ThinkPad X380 Yoga 20LH, 20LJ , Lenovo ThinkPad X390 Yoga 20NQ , Lenovo ThinkPad Yoga 20C0, 20CD , Lenovo ThinkPad Yoga 12 20DK, 20DL , Lenovo ThinkPad Yoga 14 20DM, 20DN , Lenovo ThinkPad Yoga 15 20DQ , Lenovo ThinkPad Yoga 260 20FD, 20FE, 20GS , Lenovo ThinkPad Yoga 370 20JH, 20JJ , Lenovo ThinkPad Yoga 460 20EL, 20EM , Lenovo Yoga C940 BE-14IIL 20RT
