Description
Looking for a step-up for your business and your employees' support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users.
Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.
You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.
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Comprehensive coverage
The Lenovo Premier Support Upgrade offers an extended service agreement that includes both parts and labor, ensuring your device is covered for repairs without additional costs. -
Dedicated support
Gain peace of mind with phone consulting and technical support included, providing direct access to Lenovo's skilled technicians for any issues that may arise.
Specifications
Summary
- Product Description
- Lenovo Premier Support Upgrade - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years (from original purchase date of the equipment)
- Response Time
- Next business day
- Covered Configurations
- System with 1 year Premier Support
- Designed For
- ThinkPad P14s Gen 3 21AK, 21AL; P15v Gen 3 21D9; T15p Gen 3 21DB
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years (from original purchase date of the equipment)
- Response Time
- Next business day
- Covered Configurations
- System with 1 year Premier Support
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: NBD , Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- Lenovo ThinkPad P14s Gen 3 21AK, 21AL , Lenovo ThinkPad P15v Gen 3 21D9 , Lenovo ThinkPad T15p Gen 3 21DB
