Description
Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
Specifications
Summary
- Product Description
- Lenovo Premier Support with Onsite NBD - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years (from original purchase date of the equipment)
- Response Time
- Next business day
- Covered Configurations
- System with 3 years depot or carry-in warranty
- Designed For
- (3-year pick-up and return): Thinkpad 13 (2nd Gen); ThinkPad A275; A285; A475; A485; L13; L13 Yoga; L14 Gen 1; L15 Gen 1; L380; L380 Yoga; L390; L390 Yoga; L480; L490; L570; L580; L590; T14 Gen 1; T14s Gen 1; T15 Gen 1; T15p Gen 1; T25; T470; T480; T49X; T570; T580; T590; X13 Gen 1; X270; X280; X39X
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years (from original purchase date of the equipment)
- Response Time
- Next business day
- Covered Configurations
- System with 3 years depot or carry-in warranty
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: NBD , Technical support - phone consulting - 3 years
Compatibility Information
- Designed For
- (3-year pick-up and return): , Lenovo Thinkpad 13 (2nd Gen) 20J1, 20J2 , Lenovo Thinkpad 13 Chromebook 20GM , Lenovo ThinkPad A275 20KC, 20KD , Lenovo ThinkPad A285 20MW, 20MX , Lenovo ThinkPad A475 20KL, 20KM , Lenovo ThinkPad A485 20MU, 20MV , Lenovo ThinkPad L13 20R3, 20R4 , Lenovo ThinkPad L13 Yoga 20R5, 20R6 , Lenovo ThinkPad L14 Gen 1 20U1, 20U2, 20U5, 20U6 , Lenovo ThinkPad L15 Gen 1 20U3, 20U4, 20U7, 20U8 , Lenovo ThinkPad L380 20M5, 20M6 , Lenovo ThinkPad L380 Yoga 20M7, 20M8 , Lenovo ThinkPad L390 20NR, 20NS , Lenovo ThinkPad L390 Yoga 20NT, 20NU , Lenovo ThinkPad L460 20FU, 20FV , Lenovo ThinkPad L470 20J4, 20J5, 20JU, 20JV , Lenovo ThinkPad L480 20LS, 20LT , Lenovo ThinkPad L490 20Q5, 20Q6 , Lenovo ThinkPad L560 20F1, 20F2 , Lenovo ThinkPad L570 20J8, 20J9, 20JQ, 20JR , Lenovo ThinkPad L580 20LW, 20LX , Lenovo ThinkPad L590 20Q7, 20Q8 , Lenovo ThinkPad T14 Gen 1 20S0, 20S1, 20S2, 20S3, 20UD, 20UE , Lenovo ThinkPad T14s Gen 1 20T0, 20T1, 20UH, 20UJ , Lenovo ThinkPad T15 Gen 1 20S6, 20S7 , Lenovo ThinkPad T15p Gen 1 20TM, 20TN , Lenovo ThinkPad T25 20K7 , Lenovo ThinkPad T460 20FM, 20FN , Lenovo ThinkPad T460p 20FW, 20FX , Lenovo ThinkPad T460s 20F9, 20FA , Lenovo ThinkPad T470 20HD, 20HE, 20JM, 20JN , Lenovo ThinkPad T470p 20J6, 20J7 , Lenovo ThinkPad T470s 20HF, 20HG, 20JS, 20JT , Lenovo ThinkPad T480 20L5, 20L6 , Lenovo ThinkPad T480s 20L7, 20L8 , Lenovo ThinkPad T490 20N2, 20N3, 20Q9, 20QH, 20RX, 20RY , Lenovo ThinkPad T490s 20NX, 20NY , Lenovo ThinkPad T495 20NJ, 20NK , Lenovo ThinkPad T495s 20QJ, 20QK , Lenovo ThinkPad T560 20FH, 20FJ , Lenovo ThinkPad T570 20H9, 20HA, 20JW, 20JX , Lenovo ThinkPad T580 20L9, 20LA , Lenovo ThinkPad T590 20N4, 20N5 , Lenovo ThinkPad X13 Gen 1 20T2, 20T3, 20UF, 20UG , Lenovo ThinkPad X260 20F5, 20F6 , Lenovo ThinkPad X270 20HM, 20HN, 20K5, 20K6 , Lenovo ThinkPad X280 20KE, 20KF , Lenovo ThinkPad X390 20Q0, 20Q1, 20SC, 20SD , Lenovo ThinkPad X395 20NL, 20NM