Description
The Essentials ServicePac offering provides three-year, 24x7x4 hour response or 24x7x24 hour committed service hardware warranty upgrade (dependent on country), including three-year remote technical software support for clients running Microsoft Windows and Linux (Red Hat and SUSE) operating systems. IBM Systems Director support is also included.
Specifications
Summary
- Product Description
- Lenovo Essentials ServicePac - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
- Localisation
- Belgium, Denmark, Finland, France, Netherlands, Norway, Sweden, United Kingdom
- Designed For
- System x3400 M2 7836; x3500 M2 7839; x3500 M3 7380; System x3400 M2 7836; x3500 M2 7839; x3500 M3 7380
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
- Localisation
- Belgium, Denmark, Finland, France, Netherlands, Norway, Sweden, United Kingdom
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday , Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- IBM System x3400 M2 7836 , IBM System x3500 M2 7839 , IBM System x3500 M3 7380 , Lenovo System x3400 M2 7836 , Lenovo System x3500 M2 7839 , Lenovo System x3500 M3 7380
