Description
Using the IBM ServicePac family of specialized support services can help you make the most of your technology investment. The post-warranty maintenance agreement (MA ServicePac) are for IBM machines that are no longer within the original base warranty coverage period, or are covered by a warranty service upgrade or MA ServicePac that is about to expire.
Specifications
Summary
- Product Description
- Lenovo Post Warranty Onsite - extended service agreement - 2 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 2 years
- Response Time
- 4 hours (target time)
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- IBM EXP400; eserver xSeries 225 8647, 8649; System Storage EXP3000, EXP3000 Model 02T; System x3350 4192, 4193; x3400 M2 7836, 7837; x3400 M3 7379; x3500 7977
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 2 years
- Response Time
- 4 hours (target time)
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 2 years - on-site - response time: 4 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
- Designed For
- IBM EXP400 , IBM eserver xSeries 225 8647, 8649 , IBM System Storage EXP3000, EXP3000 Model 02T , Lenovo System x3350 4192, 4193 , Lenovo System x3400 M2 7836, 7837 , Lenovo System x3400 M3 7379 , Lenovo System x3500 7977