Description
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
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Remote problem diagnosis and support Onsite hardware support
Offers an easy-to-purchase, easy-to-use onsite hardware repair service for your HPE product.Defective media retention (optional for eligible products only) Comprehensive defective material retention (optional for eligible products only) Call-to-repair time commitment in lieu of onsite response time for hardware support (optional for eligible products only).Enhanced parts inventory management (included with select, optional call-to-repair time commitments).
Specifications
Summary
- Product Description
- HPE Next Business Day Hardware Support Post Warranty - extended service agreement - 1 year - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- Next business day
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- Next business day
Details
- Service & Support
- Extended service agreement - parts and labour - 1 year - on-site - response time: NBD