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HPE Foundation Care Next Business Day Exchange Extended Service Agreement 3 Years

HPE Foundation Care Next Business Day Exchange Extended Service Agreement 3 Years

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Quicklinx: CRXGWS00 Mfr#: H5VG3E
Contract Length: 3years
Response Type: Next Business Day Exchange Service
Stock Status: In Stock
More than 50 in stock
£82.76 ex VAT
£99.31 inc VAT
Qty
Standard delivery Delivered within 3 working days

Description

HP Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you to resolve hardware and software problems on your HP networking products. Hardware exchange offers a reliable and fast parts exchange service for eligible HP networking products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HP Foundation Care Exchange Service is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available. In addition, HP Foundation Care Exchange Service provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information. You can chose from two reactive exchange support levels to meet your business and operational needs: Next Business Day or 4-Hour Hardware Exchange.

Specifications

Summary

Product Description
HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 3 years - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
P/N: JL171A, JL171A#ABA, JL171A#ABB, JL171A#ACC


Detail

General

Service Included
Replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week

Details

Service & Support
Extended service agreement - replacement - 3 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday , Technical support - remote diagnosis - 3 years , Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday , New releases update - 3 years , Product info support - web knowledge base access - 3 years

Compatibility Information

Designed For
P/N: JL171A, JL171A#ABA, JL171A#ABB, JL171A#ACC

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Contract Length: 3years
Response Type: Next Business Day Exchange Service
Brand: HPE
Stock Status: In Stock
Price Range Ex VAT: 50 - 100
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