Description
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
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For products covered by Foundation Care, HPE offers three distinct service levels
HPE Foundation Care NBD Service.HPE Foundation Care 24x7 Service.HPE Foundation Care CTR Service.
Specifications
Summary
- Product Description
- HPE Foundation Care 24x7 Service Post Warranty - extended service agreement - 1 year - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
- Designed For
- P/N: 642135-421, 642135R-371, 642135R-421, 642135R-AA1, 642136-371, 642136-421, 642136R-001, 642137-421, 642137R-001, 642137R-421, 669804R-B21, 669805R-B21, 688825-425, 703930-371, 703930-421, 703930R-421, 703931-421, 703932-421, 710723-421, 710726-S05, C7F85A, C7F87A
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday , Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 1 year , Product info support - web knowledge base access - 1 year , New releases update - 1 year
Compatibility Information
- Designed For
- P/N: 642135-421, 642135R-371, 642135R-421, 642135R-AA1, 642136-371, 642136-421, 642136R-001, 642137-421, 642137R-001, 642137R-421, 669804R-B21, 669805R-B21, 688825-425, 703930-371, 703930-421, 703930R-421, 703931-421, 703932-421, 710723-421, 710726-S05, C7F85A, C7F87A
