Description
Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - extended service agreement - 4 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 4 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- EliteBook 630 G10 Notebook, 630 G9 Notebook, 640 G10 Notebook, 640 G9 Notebook, 645 G10 Notebook, 645 G9 Notebook, 650 G10 Notebook, 650 G9 Notebook, 655 G10 Notebook, 655 G9 Notebook, 665 G11 Notebook; ProBook 640 G8 Notebook, 650 G4 Notebook, 650 G5 Notebook
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 4 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday , Technical support - remote diagnosis - 4 Years , Product info support - web knowledge base access - 4 Years , New releases update - 4 Years , Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday , Defective media retention - 4 Years
Compatibility Information
- Designed For
- HP EliteBook 630 G10 Notebook, 630 G9 Notebook, 640 G10 Notebook, 640 G9 Notebook, 645 G10 Notebook, 645 G9 Notebook, 650 G10 Notebook, 650 G9 Notebook, 655 G10 Notebook, 655 G9 Notebook, 665 G11 Notebook , HP ProBook 640 G8 Notebook, 650 G4 Notebook, 650 G5 Notebook
