Description
Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Active Care Next Business Day Hardware Support - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- HP 200 G3, 200 G4, 205 G4, 205 G8, 260 G3, 285 G3, 290 G2, 290 G3, 290 G4, 295 G6, 295 G8, 34; Desktop Pro 300 G6, Pro A, Pro A G2, Pro G2; Pro 260 G9, 290 G9; ProDesk 400 G2, 400 G4, 400 G5, 400 G6, 400 G7, 405 G4, 405 G8; ProOne 240 G10, 240 G9, 245 G10, 400 G4, 400 G5, 440 G4, 440 G5, 440 G9
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday , Technical support - remote diagnosis - 3 years , Product info support - web knowledge base access - 3 years , New releases update - 3 years , Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- HP 200 G3, 200 G4, 205 G4, 205 G8, 260 G3, 285 G3, 290 G2, 290 G3, 290 G4, 295 G6, 295 G8, 34 , HP Desktop Pro 300 G6, Pro A, Pro A G2, Pro G2 , HP Pro 260 G9, 290 G9 , HP ProDesk 400 G2, 400 G4, 400 G5, 400 G6, 400 G7, 405 G4, 405 G8 , HP ProOne 240 G10, 240 G9, 245 G10, 400 G4, 400 G5, 440 G4, 440 G5, 440 G9
