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HP Care Pack SW Technical Support Red Hat Linux Enterprise Server for IA32 Technical Support 1 Year

HP Care Pack SW Technical Support Red Hat Linux Enterprise Server for IA32 Technical Support 1 Year

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Quicklinx: 4J9CWS00 Mfr#: UA272E
Contract Length: 1year
Response Type: Software Technical Support
Stock Status: In Stock
More than 50 in stock
£423.64 ex VAT
£508.36 inc VAT
Qty
Standard delivery Delivered within 3 working days

Description

Marketing description is not available.

  • Access to technical resources

    The customer can access Hewlett Packard Enterprise technical resources via telephone or electronic communication for assistance in resolving software implementation or operations problems.
  • Problem analysis and resolution

    Hewlett Packard Enterprise provides corrective support to resolve identifiable and customer-reproducible software product problems.
  • Problem isolation

    Problem isolation for the software product is provided. The customer is informed if the problem is perceived to be hardware related.
  • Escalation management

    Hewlett Packard Enterprise has established formal escalation procedures to facilitate the resolution of complex incidents. Local Hewlett Packard Enterprise management coordinates incident escalation, enlisting the skills of appropriate HPE resources and/or selected third parties to assist with problem solving.

Specifications

Summary

Product Description
HPE Software Technical Support - technical support - for Red Hat Linux Enterprise Server for IA32 - 1 year
Service & Support
Technical support
Service Included
Consulting
Full Contract Period
1 year
Service Availability
9 hours a day / 5 days a week
Software Title
Red Hat Linux Enterprise Server for IA32


Detail

General

Type
Technical support
Service Included
Consulting
Full Contract Period
1 year
Service Availability
9 hours a day / 5 days a week

Software

Software Title
Red Hat Linux Enterprise Server for IA32

Details

Service & Support
Phone consulting - 1 year / unlimited incidents availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday , E-mail consulting - 1 year availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday , Fax-on-demand - 1 year availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday , Web knowledge base access - 1 year , New releases update - 1 year

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Contract Length: 1year
Response Type: Software Technical Support
Brand: HP
Stock Status: In Stock
Price Range Ex VAT: 300 - 500
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