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HP Care Pack Support Plus 24 Extended Service Agreement 3 Years On-Site for DL100 G2

HP Care Pack Support Plus 24 Extended Service Agreement 3 Years On-Site for DL100 G2

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Quicklinx: 43YZWS00 Mfr#: UD447E
Contract Length: 3years
Response Type: Support Plus 24
Stock Status: In Stock
More than 50 in stock
£1,385.80 ex VAT
£1,662.96 inc VAT
Qty
Standard delivery Delivered within 3 working days

Description

24x7x365 hardware and software services - plus cost-saving software updates and more.

HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year.

  • Telephone software support

    An HP Response Center engineer provides problem-analysis and problem-resolution support within 2 hours after your call is logged. The Center also offers help with trouble-shooting problems and setting configuration parameters, as well as usage assistance for applications, operating systems, and utilities.
  • 4-hour response onsite hardware support

    For issues that cannot be resolved remotely, HP Services delivers onsite technical support to return your covered hardware products to operational condition, repairing or replacing components or entire units as necessary. An HP authorized representative arrives at your site within 4 hours after your call is logged. Your coverage includes all required parts and materials.
  • 24x7x365 coverage

    Onsite and remote services are available around the clock, including all holidays.

Specifications

Summary

Product Description
HPE Support Plus 24 - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week


Detail

General

Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week

Details

Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday , New releases update - 3 years , Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday , Product info support - web knowledge base access - 3 years

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Contract Length: 3years
Response Type: Support Plus 24
Brand: HP
Stock Status: In Stock
Price Range Ex VAT: 1000 - 1500
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