Description
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
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Comprehensive coverage
Enjoy peace of mind with a full 3 years of on-site service, ensuring your HP product remains in optimal working condition. This extended service agreement covers parts and labor, offering a complete solution for any issues that may arise. -
Rapid response
Benefit from next-day response times, minimizing downtime and keeping your operations running smoothly. With service available Monday-Saturday for 13 hours a day, support is always within reach when you need it. -
Expert support
Gain access to HP's technical support, including phone consulting and remote diagnosis, to quickly resolve any technical issues. Additionally, web knowledge base access provides you with valuable product information and support at your fingertips.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Premium Care Service - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next day
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- Sprout Pro by HP G2; HP 260 G3, 280, 280 G3, 280 G5, Collaboration G6, Z1 G8; Elite Slice for Meeting Rooms G2, Slice G2; EliteDesk 705 G4, 800 G5, 805 G6, 805 G8; EliteOne 800 G5, 800 G6, 800 G8; ProDesk 405 G4, 600 G6; ProOne 600 G3, 600 G4, 600 G5; Workstation Z1 G5, Z1 G6, Z2, Z2 G8; ZCentral 4R
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next day
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: next day - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 3 years - availability: 13 hours a day / Monday-Saturday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years
Compatibility Information
- Designed For
- Sprout Pro by HP G2 ¦ HP 260 G3, 280 G3, 280 G5, 280 Pro G5, Collaboration G6, Z1 G8 ¦ HP Elite Slice for Meeting Rooms G2 for Intel Unite, Slice G2 Audio Ready with Microsoft Teams Rooms, Slice G2 Audio Ready with Zoom Rooms, Slice G2 Partner Ready with Microsoft Teams Rooms, Slice G2 with Intel Unite, Slice G2 with Microsoft Teams Rooms, Slice G2 with Zoom Rooms ¦ HP EliteDesk 700 G1, 705 G4, 800 G5, 805 G6, 805 G8 ¦ HP EliteOne 800 G5, 800 G6, 800 G8 ¦ HP ProDesk 405 G4, 600 G6 ¦ HP ProOne 600 G1, 600 G3, 600 G4, 600 G5 ¦ HP Workstation Z1 G5 Entry, Z1 G6 Entry, Z2 G8, Z2 Mini G3 Entry, Z2 Mini G3 Performance, Z2 Mini G4 Entry, Z620, Z820 ¦ HP ZCentral 4R
