Description
Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at a HP-designated repair center; and return of the operational unit to you.
Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; obtain consistent, expert hardware support backed by HP.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Pick-Up and Return Service - extended service agreement - 3 years - pick-up and return
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Repair Time
- 7 days
- Service Availability
- 9 hours a day / 5 days a week
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Repair Time
- 7 days
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 7 days - availability: 9 hours a day / Monday-Friday , Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday , Technical support - remote diagnosis - 3 years
