Description
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Pick-Up and Return Service - extended service agreement - 3 years - pick-up and return
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Full Contract Period
- 3 years
- Repair Time
- 3-7 business days
- Service Availability
- 9 hours a day / 5 days a week
- Covered Configurations
- 1/1/x warranty
- Designed For
- Fortis 14 G10 Chromebook; Fortis x360 11 G3 J Chromebook; Pro x360 Fortis 11 G10 Notebook, Fortis 11 G11 Notebook, Fortis 11 G9 Notebook; ProBook Fortis 14 G10 Notebook, Fortis 14 G9 Notebook; ProBook x360 11 G7 Education Edition Notebook
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Full Contract Period
- 3 years
- Repair Time
- 3-7 business days
- Service Availability
- 9 hours a day / 5 days a week
- Covered Configurations
- 1/1/x warranty
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3-7 business days - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday , Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday , Technical support - remote diagnosis - 3 years
Compatibility Information
- Designed For
- HP Fortis 14 G10 Chromebook , HP Fortis x360 11 G3 J Chromebook , HP Pro x360 Fortis 11 G10 Notebook, Fortis 11 G11 Notebook, Fortis 11 G9 Notebook , HP ProBook Fortis 14 G10 Notebook, Fortis 14 G9 Notebook , HP ProBook x360 11 G7 Education Edition Notebook
