Description
Depend on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights help HP quickly remediate issues.
-
Reliable onsite service
Customers benefit from on-site support that reduces the need for equipment shipping, allowing for prompt repairs and minimal disruption to operations. -
Comprehensive coverage
With parts and labor included, this service agreement covers various potential repair needs. -
Timely response
Next business day response time helps to address any service needs quickly, ensuring that operations continue with minimal delays. -
Remote diagnostics support
The inclusion of remote diagnosis allows for quicker identification of problems, simplifying the repair process. -
Consistent availability
With support available for 9 hours a day, 5 days a week, clients can count on reliable service during business hours.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Onsite Support - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Covered Configurations
- Mobile workstation
- Designed For
- Laptop 15-fc0180ca; ZBook Power G11, Studio G11; ZBook Firefly 14 G11, 16 G11; ZBook Fury 16 G11; ZBook Power 16 G11; ZBook Ultra G1a
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Covered Configurations
- Mobile workstation
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday , Technical support - remote diagnosis - 3 years
Compatibility Information
- Designed For
- HP Laptop 15-fc0180ca , HP ZBook Power G11 A Mobile Workstation, Power G11 Mobile Workstation, Studio G11 Mobile Workstation , HP ZBook Firefly 14 G11 A Mobile Workstation, 14 G11 Mobile Workstation, 16 G11 Mobile Workstation , HP ZBook Fury 16 G11 Mobile Workstation , HP ZBook Power 16 G11 A Mobile Workstation, 16 G11 Mobile Workstation , HP ZBook Ultra G1a Mobile Workstation
