Description
HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period.
-
Comprehensive support
The Electronic HP Care Pack offers support for a wide range of HP products, ensuring that users receive timely assistance whenever needed. -
Tailored assistance
Tailored assistance is a key feature that meets the unique needs of businesses by providing support based on specific product usage.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Day Exchange Hardware Support - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Designed For
- Officejet 100, 150, 200, 202, 250, 252, 5742, 5744, 6700, 6815, 6820, 6951, 7000 E809a, 7510, 7610, 7612, 9012e, H470, H470b, H470wbt; Officejet Pro 6978, 7720, 7740, 8620, 8720, 9010, 9010e, 9015e, 9016, 9018, 9018e, 9720
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day , Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
- Designed For
- HP Officejet 100, 150 Mobile L511a, 200, 202, 250 Mobile, 252 Mobile, 5742, 5744, 6700 Premium H711n, 6815, 6820, 6951, 7000 E809a, 7510 Wide Format, 7610 Wide Format, 7612 Wide Format, 9012e, H470, H470b, H470wbt , HP Officejet Pro 6978, 7720 Wide Format, 7740 Wide Format, 8620, 8720, 9010, 9010e, 9015e, 9016, 9018, 9018e, 9720 Wide Format
