Description
HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period.
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Comprehensive support
The Electronic HP Care Pack offers support for a wide range of HP products, ensuring that users receive timely assistance whenever needed. -
Tailored assistance
Tailored assistance is a key feature that meets the unique needs of businesses by providing support based on specific product usage.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Day Exchange Hardware Support - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Designed For
- Color LaserJet Pro M154, M155, M254, M255; LaserJet 1020, M207, M209, M211; LaserJet Pro 3001, 3002, 3003, 3004, M102, M118, M12, M15, M201, M203, MFP M26, MFP M28, MFP M31, P1102
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day , Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
- Designed For
- HP Color LaserJet Pro M154a, M154nw, M155a, M155nw, M254dn, M254dw, M254nw, M255dw, M255nw , HP LaserJet 1020 Plus, M207dw, M209d, M209dw, M211d, M211dw , HP LaserJet Pro 3001dw, 3002dw, 3003dw, 3004dn, 3004dw, M102a, M102w, M118dw, M12a, M12w, M15a, M15w, M201dw, M201n, M203d, M203dn, M203dw, MFP M26a, MFP M26nw, MFP M28a, MFP M28w, MFP M31w, P1102, P1102W