Description
HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Day Exchange Hardware Support - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Response Time
- Next day
- Designed For
- Officejet 6950, 8012, 8012e, 8014, 8014e, 8015, 8015e, 8017; Officejet Pro 6830, 6960, 6970, 6974, 8022, 8022e, 8023, 8024, 8024e, 8025, 8025e, 8100 ePrinter, 8100 ePrinter N811a, 8210, 8720, 9010, 9016, K8600
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Response Time
- Next day
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next day , Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday
Compatibility Information
- Designed For
- HP Officejet 6950, 8012, 8012e, 8014, 8014e, 8015, 8015e, 8017 , HP Officejet Pro 6830, 6960, 6970, 6974, 8022, 8022e, 8023, 8024, 8024e, 8025, 8025e, 8100 ePrinter, 8100 ePrinter N811a, 8210, 8720, 9010, 9016, K8600
