Description
Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products.
A replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices.
Choose Next Day Exchange Hardware Support when you need to: replace defective hardware the day after it goes down, take advantage of convenient door-to-door pick-up and delivery, rapidly access over-the-phone problem diagnosis and technical support, and find a cost-saving alternative to onsite hardware support.
Specifications
Summary
- Product Description
- HP Care Pack Next Day Exchange Hardware Support - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next day
- Pricing Type
- CTO
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next day
- Pricing Type
- CTO
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next day , Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday