Description
HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Day Exchange Hardware Support - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Designed For
- Color LaserJet Pro M154, M155, M254, M255; LaserJet 1020, M209, M211, MFP M140; LaserJet Pro 3002, 3003, M102, M118, M12, M15, M201, M203, MFP M26, MFP M28, MFP M31, P1102
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day , Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
- Designed For
- HP Color LaserJet Pro M154a, M154nw, M155a, M155nw, M254dw, M254nw, M255dw, M255nw , HP LaserJet 1020 Plus, M209dw, M211d, M211dw, MFP M140w , HP LaserJet Pro 3002dn, 3002dw, 3003dw, M102a, M102w, M118dw, M12a, M12w, M15a, M15w, M201dw, M201n, M203d, M203dn, M203dw, MFP M26a, MFP M26nw, MFP M28a, MFP M28w, MFP M31w, P1102, P1102W
