Description
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection - extended service agreement - 4 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 4 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- HP 470 G10; Pro Mobile Thin Client mt440 G3; Pro x360; ProBook 11 G1, 11 G2, 430 G3, 430 G5, 430 G6, 430 G7, 430 G8, 440 G3, 440 G5, 445r G6, 44X G10, 44X G6, 44X G7, 44X G8, 44X G9, 450 G4, 450 G5, 455r G6, 45X G1, 45X G10, 45X G2, 45X G3, 45X G6, 45X G7, 45X G8, 45X G9, 470 G2, 470 G3, 470 G5
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 4 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 4 Years ¦ Accidental damage coverage - 4 Years ¦ Defective media retention - 4 Years
Compatibility Information
- Designed For
- HP 215 G1 Notebook, 245 G7 Notebook, 3125, 470 G10 Notebook, 470 G7 Notebook, 470 G8 Notebook, 470 G9 Notebook ¦ HP Mobile Thin Client mt21, mt22, mt32, mt41, mt42, mt44 ¦ HP Pro Mobile Thin Client mt440 G3 ¦ HP Pro x360 435 G10 Notebook, 435 G9 Notebook ¦ HP ProBook 11 G1 Education Edition Notebook, 11 G1 Notebook, 11 G2 Education Edition Notebook, 430 G1 Notebook, 430 G2 Notebook, 430 G3 Notebook, 430 G5 Notebook, 430 G6 Notebook, 430 G7 Notebook, 430 G8 Notebook, 4340s, 440 G1 Notebook, 440 G10 Notebook, 440 G2 Notebook, 440 G3 Notebook, 440 G5 Notebook, 440 G6 Notebook, 440 G7 Notebook, 440 G8 Notebook, 440 G9 Notebook, 445 G10 Notebook, 445 G6 Notebook, 445 G7 Notebook, 445 G8 Notebook, 445 G9 Notebook, 445r G6 Notebook, 450 G0 Notebook, 450 G1 Notebook, 450 G10 Notebook, 450 G2 Notebook, 450 G3 Notebook, 450 G4 Notebook, 450 G5 Notebook, 450 G6 Notebook, 450 G7 Notebook, 450 G8 Notebook, 450 G9 Notebook, 4530s, 4540s, 455 G1 Notebook, 455 G10 Notebook, 455 G2 Notebook, 455 G3 Notebook, 455 G6 Notebook, 455 G7 Notebook, 455 G8 Notebook, 455 G9 Notebook, 455r G6 Notebook, 470 G2 Notebook, 470 G3 Notebook, 470 G5 Notebook ¦ HP ProBook x360 11 G1 Education Edition Notebook, 11 G2 Education Edition Notebook, 11 G3 Education Edition Notebook, 11 G4 Education Edition Notebook, 11 G5 Education Edition Notebook, 11 G6 Education Edition Notebook, 11 G7 Education Edition Notebook, 435 G7 Notebook, 435 G8 Notebook, 440 G1 Notebook ¦ HP x360 310 G2