Description
Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Business Day Active Care Service - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- Laptop 15; ZBook 15u G6, 16 G10, 17 G4, 17 G5, 17 G6, Create G7, Power G10, Power G7, Power G8, Power G9, Studio G10, Studio G7, Studio G8, Studio G9; ZBook Firefly 14 G10, 14 G7, 14 G8, 14 G9, 15 G7, 15 G8, 16 G10, 16 G9; ZBook Fury 15 G7, 15 G8, 16 G10, 16 G9, 17 G7, 17 G8; ZBook Power 15 G10
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday , Technical support - remote diagnosis - 3 years , Product info support - web knowledge base access - 3 years , New releases update - 3 years , Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- HP 255 G8 Notebook , HP Laptop 15-dy5011ca , HP ZBook 14u G6 Mobile Workstation, 15 G5 Mobile Workstation, 15 G6 Mobile Workstation, 15u G6 Mobile Workstation, 16 G10 Mobile Workstation, 17 G4 Mobile Workstation, 17 G5 Mobile Workstation, 17 G6 Mobile Workstation, Create G7 Notebook, Power G10 A Mobile Workstation, Power G10 Mobile Workstation, Power G7 Mobile Workstation, Power G8 Mobile Workstation, Power G9 Mobile Workstation, Studio G10 Mobile Workstation, Studio G5 Mobile Workstation, Studio G7 Mobile Workstation, Studio G8 Mobile Workstation, Studio G9 Mobile Workstation , HP ZBook Firefly 14 G10 A Mobile Workstation, 14 G10 Mobile Workstation, 14 G7 Mobile Workstation, 14 G8 Mobile Workstation, 14 G9 Mobile Workstation, 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation , HP ZBook Fury 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation, 17 G7 Mobile Workstation, 17 G8 Mobile Workstation , HP ZBook Power 15 G10 Mobile Workstation , HP ZBook x2 G4 Detachable Workstation
