Description
Access to reliable support is just as important when you're travelling as when you're in the office - maybe even more so. With HP Onsite Hardware Support for Travelers, you can depend on convenient onsite response time in many countries around the world.
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Remote problem diagnosis and support
Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution. -
Next business day onsite response
For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window . Your covered hardware is returned to operational condition, with components or entire units replaced as necessary. Your coverage includes all required parts and materials. -
Parts and materials
HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements. -
Coverage window
Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Business Day Hardware Support for Travelers - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- Business hours
- Covered Configurations
- 3/3/0 warranty
- Designed For
- HP 255 G8; ZBook Create G7, Power G7, Power G8, Power G9, Studio G10, Studio G7, Studio G8, Studio G9; ZBook Firefly 14 G7, 14 G8, 14 G9, 15 G7, 15 G8, 16 G10, 16 G9; ZBook Fury 15 G7, 15 G8, 16 G10, 16 G9, 17 G7, 17 G8
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- Business hours
- Covered Configurations
- 3/3/0 warranty
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: business hours / Monday-Friday , Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday
Compatibility Information
- Designed For
- HP 255 G8 Notebook , HP ZBook Create G7 Notebook, Power G7 Mobile Workstation, Power G8 Mobile Workstation, Power G9 Mobile Workstation, Studio G10 Mobile Workstation, Studio G7 Mobile Workstation, Studio G8 Mobile Workstation, Studio G9 Mobile Workstation , HP ZBook Firefly 14 G7 Mobile Workstation, 14 G8 Mobile Workstation, 14 G9 Mobile Workstation, 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation , HP ZBook Fury 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation, 17 G7 Mobile Workstation, 17 G8 Mobile Workstation
