Description
Access to reliable support is just as important when you're travelling as when you're in the office - maybe even more so. With HP Onsite Hardware Support for Travelers, you can depend on convenient onsite response time in many countries around the world.
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Remote problem diagnosis and support
Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution. -
Next business day onsite response
For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window . Your covered hardware is returned to operational condition, with components or entire units replaced as necessary. Your coverage includes all required parts and materials. -
Parts and materials
HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements. -
Coverage window
Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Business Day Hardware Support for Travelers - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- Business hours
- Covered Configurations
- 3/3/0 warranty
- Designed For
- ZBook Create G7, Power G8, Power G9, Studio G7, Studio G9; ZBook Firefly 14 G7, 14 G9, 16 G9; ZBook Fury 15 G7, 15 G8, 16 G9, 17 G7, 17 G8
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- Business hours
- Covered Configurations
- 3/3/0 warranty
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: business hours / Monday-Friday , Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday
Compatibility Information
- Designed For
- HP ZBook Create G7 Notebook, Power G8 Mobile Workstation, Power G9 Mobile Workstation, Studio G7 Mobile Workstation, Studio G9 Mobile Workstation , HP ZBook Firefly 14 G7 Mobile Workstation, 14 G9 Mobile Workstation, 16 G9 Mobile Workstation , HP ZBook Fury 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G9 Mobile Workstation, 17 G7 Mobile Workstation, 17 G8 Mobile Workstation
