Description
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Specifications
Summary
- Product Description
- HPE 4-Hour Same Business Day Hardware Support - extended service agreement - 5 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- 4 hours
- Service Availability
- 13 hours a day / 5 days a week
- Designed For
- HPE 4, 6, Next Business Day Collaborative Support with Comprehensive Defective Material Retention Post Warranty, Support Plus 24; Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty
Detail
General
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- 4 hours
- Service Availability
- 13 hours a day / 5 days a week
Details
- Service & Support Details
- Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - availability: 13 hours a day ( 8:00 AM - 9:00 PM ) / Monday-Friday , Technical support - remote monitoring - 5 years
Compatibility Information
- Designed For
- HPE 24-Hour Call-To-Repair Hardware Support, 24-Hour Call-To-Repair Hardware Support with Defective Media Retention, 4-Hour 24x7 Collaborative Support, 4-Hour 24x7 Collaborative Support Post Warranty, 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty, 4-Hour 24x7 Collaborative Support with Defective Media Retention, 4-Hour 24x7 Collaborative Support with Defective Media Retention Post Warranty, 4-hour 24x7 Proactive Care Service with Defective Media Retention, 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty, 4-hour 24x7 Same Day Hardware Support with Defective Media Retention, 4-Hour Same Business Day Hardware Support with Defective Media Retention, 6-Hour Call-To-Repair Hardware Support with Defective Media Retention, 6-Hour Call-To-Repair Proactive Care Service with Comprehensive Defective Material Retention Post Warranty, Installation Service, Next Business Day Collaborative Support with Comprehensive Defective Material Retention Post Warranty, Next Business Day Hardware Support, Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty, Next Business Day Hardware Support with Defective Media Retention, Next Business Day Proactive Care Service with Defective Media Retention, Next Business Day Proactive Care Service with Defective Media Retention Post Warranty, Next Day Collaborative Support, Next Day Collaborative Support with Defective Media Retention, Next Day Collaborative Support with Defective Media Retention Post Warranty, Support Plus 24 , HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty, Next Business Day Service Post Warranty, Next Business Day Service with Comprehensive Defective Material Retention Post Warranty, Next Business Day Service with Defective Media Retention Post Warranty
