Description
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Specifications
Summary
- Product Description
- HPE 4-Hour Same Business Day Hardware Support - extended service agreement - 5 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- 4 hours
- Service Availability
- 13 hours a day / 5 days a week
- Designed For
- HPE 24, 4, 6, Next Business Day Collaborative Support with Comprehensive Defective Material Retention Post Warranty, Next Business Day Hardware Support, Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- 4 hours
- Service Availability
- 13 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - availability: 13 hours a day (8:00 AM - 9:00 PM) / Monday-Friday , Technical support - remote monitoring - 5 years
Compatibility Information
- Designed For
- HPE 24-Hour Call-To-Repair Hardware Support, 24-Hour Call-To-Repair Hardware Support with Defective Media Retention, 4-Hour 24x7 Collaborative Support, 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty, 4-Hour 24x7 Collaborative Support with Defective Media Retention, 4-Hour 24x7 Same Day Hardware Support, 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty, 4-hour 24x7 Same Day Hardware Support with Defective Media Retention, 4-Hour Same Business Day Hardware Support, 4-Hour Same Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty, 4-Hour Same Business Day Hardware Support with Defective Media Retention, 6-Hour Call-To-Repair Collaborative Support, 6-Hour Call-To-Repair Collaborative Support with Defective Media Retention, 6-Hour Call-To-Repair Hardware Support, 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty, 6-Hour Call-To-Repair Hardware Support with Defective Media Retention, Next Business Day Collaborative Support with Comprehensive Defective Material Retention Post Warranty, Next Business Day Hardware Support, Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty, Next Business Day Hardware Support with Defective Media Retention, Next Day Collaborative Support, Support Plus 24 , HPE ProLiant DL380 G4 Performance Pack, DL380 G6, DL380 G7, DL380p Gen8, DL380p Gen8 Entry, DL385p Gen8, DL385p Gen8 Storage
