Description
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Specifications
Summary
- Product Description
- HPE 4-Hour Same Business Day Hardware Support - extended service agreement - 5 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- 4 hours
- Service Availability
- 13 hours a day / 5 days a week
- Designed For
- HPE 24-Hour, 4-Hour, 4-Hour 24x7, 6-Hour, Next Business Day Hardware Support, Next Business Day Hardware Support with Defective Media Retention, Next Day Collaborative Support, Support Plus 24; ProLiant DL380 G4, DL385p Gen8
Detail
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- 4 hours
- Service Availability
- 13 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h - availability: 13 hours a day (8:00 AM - 9:00 PM) / Monday-Friday , Technical support - remote monitoring - 5 years
Compatibility Information
- Designed For
- HPE 24-Hour Call-To-Repair Hardware Support, 24-Hour Call-To-Repair Hardware Support with Defective Media Retention, 4-Hour 24x7 Collaborative Support, 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty, 4-Hour 24x7 Collaborative Support with Defective Media Retention, 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty, 4-hour 24x7 Same Day Hardware Support with Defective Media Retention, 4-Hour Same Business Day Hardware Support, 4-Hour Same Business Day Hardware Support with Defective Media Retention, 6-Hour Call-To-Repair Collaborative Support, 6-Hour Call-To-Repair Collaborative Support with Defective Media Retention, 6-Hour Call-To-Repair Hardware Support, 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty, 6-Hour Call-To-Repair Hardware Support with Defective Media Retention, Next Business Day Hardware Support, Next Business Day Hardware Support with Defective Media Retention, Next Day Collaborative Support, Support Plus 24 , HPE ProLiant DL380 G4 Performance Pack, DL385p Gen8 Storage
