Description
Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at a HP-designated repair center; and return of the operational unit to you.
Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; obtain consistent, expert hardware support backed by HP.
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Enjoy door-to-door service
HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product. -
Reduce your costs
For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support. -
Get high-quality support
HP's expert technicians have the tools and resources to repair your equipment properly.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Pick-Up and Return Service - extended service agreement - 3 years - pick-up and return
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Full Contract Period
- 3 years
- Repair Time
- 3-7 business days
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- HP 245 G10 Notebook, 245 G9 Notebook, 250R G9 Notebook, 340 G7 Notebook, 340S G7 Notebook
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Full Contract Period
- 3 years
- Repair Time
- 3-7 business days
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3-7 business days - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday , Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday , Technical support - remote diagnosis - 3 years
Compatibility Information
- Designed For
- HP 245 G10 Notebook, 245 G9 Notebook, 250R G9 Notebook, 340 G7 Notebook, 340S G7 Notebook