Description
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
-
Enjoy door-to-door service
HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product. -
Reduce your costs
For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support. -
Get high-quality support
HP's expert technicians have the tools and resources to repair your equipment properly.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Pick-Up and Return Service - extended service agreement - 5 years - pick-up and return
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 5 years
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- HP 225 G10, 240 G10, 240 G7, 240 G8, 240 G9, 240R G9, 245 G10, 245 G8, 245 G9, 250 G10, 250 G5, 250 G6, 250 G7, 250 G8, 250 G9, 250R G10, 250R G9, 255 G10, 255 G5, 255 G6, 255 G7, 255 G8, 255 G9, 255R G10, 340 G7, 340S G7, 348 G5; x2
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 5 years
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 5 years - pick-up and return - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday , Technical support - remote monitoring - 5 years , Technical support - phone consulting - 5 years
Compatibility Information
- Designed For
- HP 225 G10, 240 G10 Notebook, 240 G7 Notebook, 240 G8 Notebook, 240 G9 Notebook, 240R G9 Notebook, 245 G10 Notebook, 245 G8 Notebook, 245 G9 Notebook, 250 G10 Notebook, 250 G5 Notebook, 250 G6 Notebook, 250 G7 Notebook, 250 G8 Notebook, 250 G9 Notebook, 250R G10 Notebook, 250R G9 Notebook, 255 G10 Notebook, 255 G5 Notebook, 255 G6 Notebook, 255 G7 Notebook, 255 G8 Notebook, 255 G9 Notebook, 255R G10 Notebook, 340 G7 Notebook, 340S G7 Notebook, 348 G5 Notebook , HP x2 210 G2
