Description
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
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We'll be there the next business day
In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week. -
Support you can count on
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support. -
Help is on the line - or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Premium Care Service - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next day
- Designed For
- Elite x360; EliteBook 745 G5, 755 G5, 830 G9, 835 G9, 840 G10, 840 G9, 845 G9, 860 G10, 860 G9, 865 G9; EliteBook Folio 1020 G1; Pro x2; ProBook 640 G1, 640 G2, 650 G1, 650 G2, 655 G1
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next day
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: next day , Technical support - phone consulting - 3 years - availability: 13 hours a day / Monday-Saturday , Technical support - remote diagnosis - 3 years , Product info support - web knowledge base access - 3 years
Compatibility Information
- Designed For
- HP Elite x360 830 G10 Notebook, 830 G9 Notebook , HP EliteBook 745 G5 Notebook, 755 G5 Notebook, 830 G9 Notebook, 835 G9 Notebook, 840 G10 Notebook, 840 G9 Notebook, 845 G9 Notebook, 860 G10 Notebook, 860 G9 Notebook, 865 G9 Notebook , HP EliteBook Folio 1020 G1 , HP Pro x2 612 G2 , HP ProBook 640 G1 Notebook, 640 G2 Notebook, 650 G1 Notebook, 650 G2 Notebook, 655 G1 Notebook