Description
HP Hardware Support Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and on which customers may easily restore data from backup files, HP Hardware Support Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
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Reliable Support Services
The extended service agreement ensures assistance for hardware needs, offering both replacement and consulting services that cater to customer requirements. -
Swift Replacement Options
With next business day response time, users can expect replacements to be shipped promptly, reducing disruptions to business activities.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Business Day Exchange Hardware Support - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- Scanjet Pro 2000 s1, 2000 s2 Sheet-feed
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday , Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday , Technical support - remote monitoring - 3 years
Compatibility Information
- Designed For
- HP Scanjet Pro 2000 s1, 2000 s2 Sheet-feed
