Description
HP Hardware Support Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and on which customers may easily restore data from backup files, HP Hardware Support Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
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Accessible service
Conveniently connect with an HP service representative by phone or online chat. -
HP parts and expertise
Have confidence, that your issues will be resolved with original HP parts, supported by HP know-how. -
Reliable support
HP will repair or replace with no loss in coverage, including coverage over multiple instances.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Business Day Hardware Exchange - extended service agreement - 2 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 2 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 2 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - replacement - 2 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday
