Description
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
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Stay in control of your data
You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements. -
Support you can count on
Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support. -
Help is on the line – or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday , Defective media retention - 1 year
Compatibility Information
- Designed For
- HP LaserJet Enterprise MFP M525dn, MFP M525f , HP LaserJet Enterprise Flow MFP M525c
