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Fujitsu Support Pack 5 Years On-Site Service 4h Response,24x7

Fujitsu Support Pack 5 Years On-Site Service 4h Response,24x7

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Quicklinx: 9QLQWS00 Mfr#: FSP:GD5S63Z00GBF45
Contract Length: 5years
Response Type: On-Site Service
Ordered upon request
£3,739.70 ex VAT
£4,487.64 inc VAT
Qty
Standard delivery Product out of stock. Due date unavailable.

Description

On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.

Specifications

Summary

Product Description
Fujitsu Support Pack On-Site Service - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: FTS:ET203AU


Detail

General

Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week

Details

Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday , Technical support - phone consulting - 5 years

Compatibility Information

Designed For
P/N: FTS:ET203AU

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Contract Length: 5years
Response Type: On-Site Service
Brand: Fujitsu
Price Range Ex VAT: 1500+

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