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Fujitsu Fujitsu Service Pack 3 years On-Site Service, 4h response, 7

Fujitsu Fujitsu Service Pack 3 years On-Site Service, 4h response, 7

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Quicklinx: 7QQ1WS00 Mfr#: FSP:GD3S63Z00GBY12
Discontinued

Description

On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.

Specifications

Summary

Product Description
Fujitsu Support Pack On-Site Service - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
PRIMERGY TX100 S1, TX100 S2, TX100 S3, TX100 S3p, TX1310 M1


Detail

General

Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week

Details

Service & Support Details
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday , Technical support - phone consulting - 3 years

Compatibility Information

Designed For
Fujitsu PRIMERGY TX100 S1, TX100 S2, TX100 S3, TX100 S3p, TX1310 M1

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