Description
Collect-&-Return Service customer places a call to the help desk. If the malfunction cannot be repaired by the help desk technicians over the phone the customer will be issued with a repair number. This will trigger a pickup by one of Fujitsu Technology Solutions' transport providers. The defective unit will be collected from the customers address. After completion of the repair in a Fujitsu Technology Solutions repair-center the product will be returned to the customers premises.
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Extended coverage
This Fujitsu Support Pack extends the service agreement, ensuring your product is covered beyond the standard warranty period. It provides peace of mind, knowing that service and support are readily available when needed. -
Reliable support
With the extended service agreement, gain access to Fujitsu's support network. This feature ensures that any issues with your product are addressed promptly, minimizing downtime and keeping your operations running smoothly.
Specifications
Summary
- Product Description
- Fujitsu Support Pack Collect & Return Service - extended service agreement - 3 years - pick-up and return
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Full Contract Period
- 3 years
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- LIFEBOOK P771, T731, T901
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Full Contract Period
- 3 years
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - pick-up and return - availability: 9 hours a day / Monday-Friday , Technical support - phone consulting - 3 years
Compatibility Information
- Designed For
- Fujitsu LIFEBOOK P771, T731, T901
