Description
Should the system develop a fault, Dell's CAR Service can provide a collect, repair and return service after completion of the support procedures listed below (including a problem diagnosis service via website or telephone) for the duration of the service period .
Specifications
Summary
- Product Description
- Dell 1Y CAR > 3Y NBD - Upgrade from [1Y Collect & return] to [3Y Next Business Day] - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 10 hours a day / 5 days a week
- Designed For
- Latitude 5175 2-in-1, E5250, E5270, E5400, E5410, E5410 N-Series, E5420, E5420 N-Series, E5430, E5440, E5450, E5460, E5470, E5500, E5510, E5510 N-Series, E5520, E5520 N-Series, E5530, E5532, E5540, E5550, E5570
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 10 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday , Technical support - phone consulting - 3 years , Technical support - web support - 3 years , Technical support - e-mail consulting - 3 years
Compatibility Information
- Designed For
- Dell Latitude 5175 2-in-1, E5250, E5270, E5400, E5410, E5410 N-Series, E5420, E5420 N-Series, E5430, E5440, E5450, E5460, E5470, E5500, E5510, E5510 N-Series, E5520, E5520 N-Series, E5530, E5532, E5540, E5550, E5570
