Description
Next Business Day On-site Service includes, from the date of delivery, a support service designed to assist in giving you peace of mind. Should the system develop a fault, Dell's NBD Service can place a service technician at the customer's location after completion of the support procedures and, for the duration of the service period, provide a parts and labor service.
Next Business Day On-site Service covering labor and the repair or replacement of parts in the main system unit, including monitor, keyboard and mouse.
Dell's Next Business Day On-Site Service (NBD) can place a Dell-certified engineer at the customer's location the following business day, after completion of telephone-based troubleshooting when a Dell technician accepts and logs a system fault call before 17:00 Monday-Friday, subject to parts availability.
Specifications
Summary
- Product Description
- Dell 1Y Basic NBD > 3Y Basic NBD - Upgrade from [1 year Basic Warranty - Next Business Day] to [3 years Basic Warranty - Next Business Day]. - extended service agreement - 2 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 2 years
- Support Period
- 2nd and 3rd year
- Response Time
- Next business day
- Service Availability
- 10 hours a day / 5 days a week
- Designed For
- Dell C2660dn, C2665dnf
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 2 years
- Support Period
- 2nd and 3rd year
- Response Time
- Next business day
- Service Availability
- 10 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 2 years - on-site - response time: next business day - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday , Technical support - phone consulting - 2 years
Compatibility Information
- Designed For
- Dell C2660dn, C2665dnf
