Description
Dell ProSupport Plus is the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.
Specifications
Summary
- Product Description
- Dell 1Y PS NBD > 3Y PSP NBD - Upgrade from [1Y ProSupport Next Business Day] to [3Y ProSupport Plus Next Business Day] - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 10 hours a day / 5 days a week
- Designed For
- XPS 13, 13 (9343), 13 9350, 15 (9530)
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 10 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday , Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- Dell XPS 13, 13 (9343), 13 9350, 15 (9530)
