Description
This affordable IP phone provides single-button access to key team members or to support calls in contact center queues.
With 16 lines, the Cisco IP Phone 7861 is ideal for active users such as administrative staff, managers, and agents in contact centers.
-
Versatile display options
The Cisco IP Phone 7861 features a 3.5-inch monochrome LCD display, offering clear and crisp visuals. With support for multiple languages including Arabic, English, French, and Spanish, it ensures a user-friendly experience for a global workforce. -
Enhanced call management
Equipped with 16 programmable buttons, the Cisco IP Phone 7861 streamlines call operations such as Call Forwarding, Call Hold, Call Transfer, and more. Its comprehensive call services and indicators for headset, speakerphone, and voice messages enhance user efficiency and productivity. -
Robust connectivity and security
This model supports Power over Ethernet (PoE) and features two Ethernet ports, facilitating seamless integration into existing networks. With advanced security protocols including IEEE 802.1X, and support for multiple VoIP protocols, it ensures secure and reliable communication.
Specifications
Summary
- Product Description
- Cisco IP Phone 7861 - VoIP phone
- Product Type
- VoIP phone
- Main Features
- Multiple VoIP protocol support, integrated Ethernet switch
- VoIP Protocols
- SIP, SRTP
- Voice Codecs
- G.722, G.729ab, G.711u, G.711a, iLBC
- Lines Supported
- 16 lines
- Speakerphone
- Yes (digital duplex)
- Call Services
- Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Message Waiting Capability
- Display
- LCD display - monochrome - Yes
- Network Ports Qty
- 2 x Ethernet 10Base-T/100Base-TX
- Compatible Software
- Cisco Unified Communications Manager 8.5.1 or later
- Manufacturer Warranty
- 1-year warranty
Detailed Specification
General
- Product Type
- VoIP phone
- Body Material
- PC/ABS
Phone Features
- Call Services
- Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Message Waiting Capability
- Dialer Type
- Keypad
- Dialer Location
- Base
- Conference Call Capability
- Yes
- Speakerphone
- Yes (digital duplex)
- Menu Operation
- Yes
- Programmable Buttons Qty
- 16
- Indicators
- Voice message waiting indicator, speakerphone indicator, headset
- Firmware Upgradable
- Yes
- Additional Functions
- Call timer
- Additional Features
- Music on hold
IP Telephony
- Main Features
- Multiple VoIP protocol support, integrated Ethernet switch
- VoIP
- Yes
- VoIP Protocols
- SIP, SRTP
- Voice Codecs
- G.722, G.729ab, G.711u, G.711a, iLBC
- Lines Supported
- 16 lines
- Quality of Service
- IEEE 802.1Q (VLAN), IEEE 802.1p
- IP Address Assignment
- DHCP, static
- Security
- IEEE 802.1X
- Power Over Ethernet (PoE) Support
- Yes
- Network Protocols
- Cisco Discovery Protocol (CDP), SRTP
- Network Ports Qty
- 2 x Ethernet 10Base-T/100Base-TX
- Compatible Software
- Cisco Unified Communications Manager 8.5.1 or later
- Network Features
- Lightweight Directory Access Protocol (LDAP)
Display
- Type
- LCD display - monochrome
- Display Location
- Base
- Diagonal Size
- 3.5"
- Display Resolution
- 396 x 162 pixels
- Backlit
- Yes
- Display Languages
- Danish, Hebrew, Hungarian, Czech, Croatian, Slovenian, Thai, Slovak, Brazilian Portuguese, English, German, French, Italian, Norwegian, Portuguese, Polish, Finnish, Swedish, Russian, Spanish, Dutch, Greek, Turkish, Arabic, Bulgarian, Latvian, Lithuanian, Estonian, Serbian, Romanian, Catalan, Japanese, Chinese, Korean
Miscellaneous
- Connections
- Headset jack
- Placing / Mounting
- Wall-mountable, table-top
- Compliant Standards
- CISPR 22 Class B, CISPR 24, EN 61000-3-2, EN 61000-3-3, EN55024, EN55022 Class B, ICES-003 Class B, AS/ACIF S004, FCC Part 68, EMC, CS-03, UL 60950-1 Second Edition, EN 60601-1-2, FCC CFR47 Part 15 B, GB 4943, AS/NZS 60950, CSA C22.2 No. 60950-1 Second Edition, EN 60950-1 Second Edition, IEC 60950-1 Second Edition, VCCI Class B
Dimensions & Weight (Base)
- Width
- 26.5 cm
- Depth
- 2.8 cm
- Height
- 20.7 cm
- Weight
- 1.053 kg
Manufacturer Warranty
- Service & Support
- Limited warranty - replacement - 1 year
