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Why can’t I find what I’m looking for on your website?

Read on if you'd like to know...

  • How to search for products on our website.
  • Why you might not be able to find what you're looking for on our website.

In brief...

Hopefully we've made it really easy for you to find what you're looking for on our website! There are 2 main ways to search:

  1. Use the "search" box at the top of the site and type in the name of the product you're looking for, or the type of product you want. Then hit GO, and you'll see a comprehensive list.
  2. Use the tabs at the top to browse by category or brand and navigate to a range of products containing what you need.

If what you want does not seem to be listed there could be 2 reasons...

  1. The product you require is so new that we've not added it to our site. We do have a team of people constantly adding new products, but we can only do this when we have been told by the manufacturer or our suppliers. If the item you want is new, your best bet is to come back to our site in a day or so and check again.
  2. What you are looking for is now obsolete and we no longer have stock. We usually carry on listing products as long as we know we can still get hold of them. But, there comes a point when we need to remove products that are no longer available.

Further information...
Although we list over 15 000 products on our site, occasionally a product "slips through the net" and does not get listed. Or it may be that we simply cannot supply what you want because it's not generally available. It's always worth giving us a call on 0870 429 3010 to enquire if you tried and can't find a particular product.


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