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Why wont you erase my details?

Read on if you'd like to know ...

  • Why we can't remove your personal details completely from our system.

In Brief ...

  • When you place an order with us, we need to record your name, address(es) and payment details, so that we can deal with your order and ship it.
  • Unfortunately we are unable to totally erase these details from our systems.

Further information
We need to keep your details for legal reasons and because the payment for your order forms part of our computerised accounting records. However, we do do everything possible to keep your personal information, including your payment card details, totally safe and secure.

The only time you'll see your full credit card number is when you first supply it. After that, it's always abbreviated even when you edit it in your account.

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